ScienceLogic Kicks App: Revolutionary EM7™ System Delivers Ultimate Infrastructure Management

CHANTILLY, Va. - November 1, 2004

Patent-pending portal interface and common data-store technology integrate disparate IT management, security and compliance systems with business processes to provide single point of truth for customers

ScienceLogic LLC today launched its EM7™ System, a relational IT management system powered by patent-pending technology that integrates IT management, security and compliance systems to dramatically improve the efficiency and accuracy of enterprise, network, and IT workflow management processes. The EM7 System is the world's first solution in the new category of Relational Infrastructure Management (RIM). RIM is a class of products employing technology that integrates disparate infrastructure and application management systems with business processes, via a shared interface and common data repository. RIM products simplify compliance and corporate governance activities, improve data consistency, and increase user efficiency.

"The response to the EM7 system - both in beta testing and with current customers -- has been overwhelming," said David Link, ScienceLogic President and CEO. "Users are amazed that they can be up and running in less than an hour and that they no longer have to jump from point solution to point solution to gather the data they need to do their jobs. By combining a number of management applications in one appliance-based system, the EM7 System makes an incredibly difficult task easy."

Hedgehog Hosting offers proactive monitoring with EM7 System

Fairfax, VA-based Hedgehog Hosting recently completed a successful beta test of the EM7 system and decided to deploy it across its entire managed hosting environment.

"Our managed hosting customers have come to enjoy industry-leading customer service from us," said Hedgehog Hosting founder, Jeff Chanesman. "With the EM7 System, we gained the ability to have everything at our fingertips… to have a snapshot of what's happening at any given interval and to share that information with our customers in real time. The EM7 system's superb monitoring, policy-based alerting, and customized reporting can be tailored to each of our customers' individual needs. And our prospective customers are thrilled to see the depth of proactive monitoring that Hedgehog Hosting can deliver in relation to the infrastructure managed on their behalf."

Proactive, automated management, rapid implementation = accelerated ROI

The EM7 System is loaded with cost-saving features-including reduced implementation, support and maintenance costs and the elimination of costly legacy solutions-that add up to a significantly shorter return-on-investment period than for traditional management products.

Armed with the EM7 System's intuitive web-based portal interface and integrated reporting module, IT managers can manage everything connected to their network proactively, as well as automate thousands of manual reporting tasks, saving hundreds of man hours. The EM7 System aggregates numerous IT infrastructure management applications, tools and reporting features in one easy-to-use appliance server. The EM7 System utilizes a common data store for all information collected, giving IT managers a single-point-of-truth view of their entire IT operation.

The EM7 System automatically discovers and correlates performance and health and status data about anything connected to the managed network, from devices, applications and other IT assets to trouble tickets, security incidents and other events. The system provides functionality that previously could be obtained only through the expensive and complicated integration of multiple point solution products. It also automatically delivers information previously unobtainable other than through expensive and time-consuming manual efforts.

Offering performance features competitive with traditional high-priced enterprise network and system management tools, the EM7 System is available at a fraction of their cost and implementation time. The EM7 System is a true plug and perform solution that can be deployed in hours and fully integrated in days, thereby eliminating the frustration and complexities common with the implementation and use of multiple IT management products.

Users hit the ground running: Intuitive, organized interface reduces training needs

"The EM7 System is shipped preloaded and preconfigured on its own appliance server, and it normally becomes fully functional within 30 to 60 minutes," Link said. "Users simply take it out of the box, plug in the power and network connections and set the IP and password, and the system starts discovering everything connected to the network."

Built-in Auto Discovery and Correlation capabilities employ artificial intelligence to accurately create a model of the managed IT environment within minutes, identifying operating systems, software applications and devices from more than 400 different manufacturers, including network interfaces, MAC addresses, speed and bound IP addresses, as well as identifying and categorizing devices with multiple IP addresses. The EM7 System's intuitive web-based portal interface and context-sensitive help function eliminate the need for extensive user training and enable productive use on day one.

Support for regulatory compliance and corporate governance

The EM7 System's built-in compliance features are especially attractive to IT managers charged with supporting or enabling the best practices and controls necessary for regulatory compliance and corporate governance initiatives. In particular, the EM7 System automates thousands of IT-related regulatory compliance and corporate governance tasks that until now had to be done manually, including:

1. Instantaneously creates hundreds of IT compliance audit reports to verify key IT security best practices
2. Verifies the exact time and date software packages are installed on each computer
3. Identifies and reports on which ports are open on each and every network device, and establishes automatic events and notifications for any port that is opened without the administrator's knowledge
4. Sets automatic events to be triggered by intrusion detection systems, security log files and unauthorized processes
5. Customizes notification policies to ensure that staff and internal and external customers are notified when compliance issues of interest occur

[Note to editors: The ScienceLogic web site has a complete list of compliance features as well as a feature-benefit summary for the EM7 system.]

Product Architecture

The EM7 System is delivered as an integrated appliance server built and configured for high availability using industry-leading components, and has been engineered to and deployed within the highest security requirements of the United States Government. The EM7 System's commitment to open standards and security is evident throughout, from adherence to the ISO FCAPS model to an operating system built on the National Security Administration's Secure Enhanced Linux kernel. The EM7 system's databases automatically tune themselves for exceptionally fast performance and have been designed to grow dynamically without the need for any human intervention. User access security is provided via four separate encrypted authentication levels, with flexible user privilege keys tied to each of the four authentication levels.

Pricing and Availability

The EM7 Relational Infrastructure Management System currently is available for sale directly from ScienceLogic or through ScienceLogic's authorized resellers. A list of current authorized resellers is available at http://www.sciencelogic.com/partners.htm. The EM7 system is available in a wide range of configurations suitable for organizations of any size, with MSRPs starting at $33,000.

About ScienceLogic

Reston, Va.-based ScienceLogic LLC was started with one goal: Simplify IT. Founded and staffed by technology professionals who are intensely focused on making IT management simpler, better and faster, ScienceLogic is committed to delivering solutions with unquestionable quality and value and enabling its customers to deliver impeccable service to their constituents. ScienceLogic's patent-pending EM7 Meta-Appliances are a next-generation "framework" solution engineered to deliver comprehensive systems, network and application management out-of-the-box. The revolutionary EM7 technology combines a secure and pre-integrated set of applications with automation tools, reporting, "single pane of glass" view and centralized data repository - all optimized to work together for proactive and efficient IT operations management. For more information, call 1-800-SCI-LOGIC (1-800-724-5644) or visit our web site at www.sciencelogic.com.

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ScienceLogic, EM7 and EM7 Meta-Appliances are trademarks of ScienceLogic, LLC in the United States and other countries. Other company, product and service marks may be trademarks or service marks of others.